Tag Archives: Aid workers taking themselves too seriously…

One

14 Nov

This weeks it’s the Tales From the Hood rock ‘n’ roll marathon.

Here’s the first tune in the playlist:

U2’s “One” sounds to me like a conversation between aid workers and beneficiaries about the issues in the aid system…

Is it getting better?
Or do you feel the same?
Will it make it easier on you now?
You got someone to blame

Sometimes aid is broken. Sometimes, no matter how badly aid donors or aid workers wish otherwise, change just doesn’t happen. We do our best and it’s not enough. Or maybe we’re just tired and can’t get it together.

Sometimes, no matter how abject things are “on the ground” or “in the field”, and no matter how well-planned the intervention is, it fails. Sometimes there is local resistance to aid. Sometimes it’s overt, “get the hell out!” Sometimes you can’t put your finger on it.

Everyone in the aid equation is culpable at one point or another.

Did I disappoint you?
Or leave a bad taste in your mouth?
You act like you never had love
And you want me to go without? 

Everyone – aid workers, beneficiaries – comes to the conversation with expectations that, in the end are not met. We expected each other to think differently, to act differently, to value and prioritize different things. And we were all disappointed, disillusioned at some point.


Well it’s…

Too late
Tonight
To drag the past out into the light

Sometimes it’s good to analyze what’s happened before in order to clarify the way forward.. Sometimes, though, the past is just that: the past. Sometimes you just need to start from where you are right now and move on.

We’re one, but we’re not the same
We get to
Carry each other
Carry each other

Indeed.

Have you come here for forgiveness?
Have you come to raise the dead?
Have you come here to play Jesus
To the lepers in your head?

Every aid worker on the planet comes to this line of work, in addition to whatever else, for personal reasons. Maybe we have a Jesus complex – we are going to save the poor from their poverty. Maybe we seek absolution from a dark past. Maybe it’s both of these and more.

Did I ask too much?
More than a lot
You gave me nothing
Now it’s all I got

What do the poor deserve from us?

We’re one
But we’re not the same
Will we
Hurt each other
Then we do it again

Indeed.

We’ll continue doing humanitarian work. We’ll get it wrong. And sometimes we’ll get it right. And one day – who knows? – we’ll find ourselves as beneficiaries of aid programs run by those we once purported to help.

Kompong Thom

5 Nov

Times change, and a number of things are coming full-circle for me lately. It’s time to repost the post that started the current version of Tales From the Hood, back in March, 2008 (there was a previous version that was not interesting). Here it is, Kompong Thom:

* * *

It was during the first few days of a trip to Cambodia in October of 1999 that I was at a remote health station in Kompong Thom Province leading a small technical team comprised of a community health consultant and two expatriate colleagues based in Phnom Penh. It was one of those clear, intense, very hot days that you sometimes in see in Southeast Asia during the late rainy season. My itinerary from Washington D.C. had been tiresome: layovers in Chicago and Los Angeles, and an overnight stop in Bangkok, but with not quite enough time to sleep before checking in two hours early for a 7:00 am flight to Phnom Penh. Three days later I was still fighting 12-hour jet-lag and general fatigue. I was tired and cranky and hot and uncomfortable, in need of a shower, a square meal, and a few hours of uninterrupted sleep.

A muddy, pot-hole ridden, unpaved road was the only way in to the unremarkable health station. Inside it was a typical, quasi-open-air third-world clinic: Mosquito nets covered only about half of the windows. There was electrical power to only one or two rooms – one housed an ancient looking refrigerator and miscellaneous lab equipment, and another housed a couple of grimy PCs, presumably for keeping records. The two inpatient wards were just long rooms, each with 6 or so metal beds inside. No mattresses or bed clothing, just woven straw mats.

The general ward housed an assortment of wrinkled old people with I.V.s and bandages. Several recently delivered women occupied the maternity ward, breast-feeding newborn infants while assorted family members looked on. They looked exhausted. Flies buzzed through the open windows, the ground behind the laboratory was covered with disposable syringes, hypodermic needles and plastic packaging. The inside of the building had that smell so common in rural clinics in Southeast Asia in those days: a combination of body odor, sterile bandages, local cooking, and floors recently mopped with river water.

The director of the health station was also typical. He had once, perhaps only a year or two before, been energetic and full of desire to help the people of Kompong Thom, to be a part of the reconstruction of his country. Long days had run into long months and into years and the reality of probably never being invited to an administrative post in Phnom Penh had set in. He was also tired. Tired of the long hours, tired of explaining basic hygiene to illiterate peasants, tired of never having electricity to keep the few precious vaccines cold, tired of old malfunctioning equipment, tired of insufficient medicines, tired of working day after day and month after month with no perceptible improvement of any kind. Most of all – I could tell just from looking –  he was tired of Kompong Thom.

Kompong Thom and innumerable districts like it from Latin America to sub-Saharan Africa to the depressed remote regions of the Former Soviet Union to the backwaters of southern and southeast Asia are a nasty trick played upon energetic young medical students. They have dreams.  They will travel abroad for professional upgrading or possibly vacation. More often than not, however, they end up in places like Kompong Thom, far from the capital city, delivering babies in the middle of the night, dispensing ORS packets and explaining to iodine-deficient villagers why condoms are an effective means of preventing pregnancy.

And so, as the heat of the day was only beginning wane and the round tropical sun was only then beginning to dip towards the western horizon, and as we were only then beginning to move towards our vehicle having concluded our conversation with the tired health station director, I first saw her being carried into the health station by her mother. She was no more than four years old, emaciated (even for Cambodia in 1999), feverish, listless, lying limp in her mother’s arms. She was most likely suffering from dengue fever or possibly malaria (both were endemic there, at that time). Her mouth hung partially open, her limbs flaccid, her eyes glazed and beginning to roll up into her head. There had been patients straggling in and out of the health center the entire time that we were there, but I remember this little girl and her mother because we not only passed them on the way out the front door, but also stopped to talk with them. We – the director of the health center and our own health technical team – stopped to ask what was wrong with the little girl. How long had she been ill, what had the mother done? The little girl was obviously dying – her breathing was labored and she was barely able to keep her eyes open.

The doctor on our team agreed that without proper hospitalization she would most likely not last through the night. The mother had no money, no means of affording transportation to Phnom Penh. She had obviously spent too long doing the wrong things to care for her sick daughter: this visit to the health station was her last resort.

It would have been only about a three-hour ride to Phnom Penh and a facility able to treat the little girl. The sacrifice required by me to tell my local counterpart and the consultant that we needed to take them to Phnom Penh that evening would have been no more than a few hours’ sleep.

But I was tired, hot, stinky and dying for a bucket bath and an early retreat under the mosquito net. I was hungry. We were all ready to declare the work-day over. And in the end we simply left. We concluded our conversation, climbed back into the company white SUV and began easing back over the awful road to town.

* * * * *

I have long felt that as humanitarian workers we too often give in to the temptation to overstate our own importance. Too often we overestimate the value and the impact and the general “goodness” or “helpfulness” of what our organizations and programs and projects bring to the lives of those we genuinely want to help. And too often we overestimate our own individual roles in making those changes happen.

We – I include myself – take a measure of pride in our genteel poverty: we are not like our materialist peers in the for-profit sector. We are on the right sides of all the issues. We are making a difference. We sit in the comfort of our homes and offices, whether in suburban America, spotlessly clean Europe, or upscale neighborhoods and apartment complexes in “the field”, and we dole out paltry amounts relief in a desert of human suffering.

It is not that we should be endlessly self-critical. I truly believe that the work we do does accomplishes good. Real, objective good. But I am challenged to remain in a state of confident humility. We must not just sit and watch while the problems of our fellow humans go unattended. There is something called the humanitarian imperative. We must do something, and we must do it confidently. And we must do all of this humbly. If my own experience is at all representative – and I receive regular and consistent confirmation from other aid workers that it is – then we must go about the business of making the world a better place mindful of the fact that we are all still learning. We must keep in realistic perspective the limitations of what we have to offer, not just technically or intellectually, but as human beings, too.

When I look back on over two decades of humanitarian work, it is tempting to feel… almost pride. Pride in grants successfully won, targets successfully achieved, strategies successfully carried out, promotions successfully attained. And in those moments I am kept humble by the memory of a time when I had the ability to make a difference but did not. The image of a thin, brown child lying listless in the arms of a haggard mother under a sinking Cambodian sun remains with me still.

Some days…

12 Oct

The world of humanitarian aid will eat your soul if you let it.

Stick with this job, in this industry long enough, and you will see not just the good, the bad, and the ugly, but also the very bad, the really awful, and the grotesque. It is possible to spend your days consumed by the abundant and very real wrong here. It is possible to become deeply cynical about the realities of what could be done but isn’t; by the realities of what actually happens in the field versus what is said in fundraising and PR materials; by the discrepancies between what pictures seem to portray and what you see and hear as you walk through the refugee camp. Not to mention that fact that it is difficult, largely thankless, and very often dangerous work.

I’ve written about all of these repeatedly on this blog:

We’ve all compromised our principles.

The world of aid operations and the world of aid marketing are different worlds.

We don’t tell the truth about what we do.

We basically lack the incentives to get aid right.

We’re inherently donor-driven.

These are all present realities in the aid world. And for me, the essence of staying sane in the aid world comes down to how successfully one maintains the balance of perspective between what is and what is possible.

If we fail to gain or allow ourselves to lose our grip on the reality of what is – the incredibly, depressingly ugly brokenness, messed-up UN and INGO idiocy of the aid system – we will become complacent and ultimately ineffective as change agents inside a system that very clearly has to change. We’ll be in a space of heady naïveté where it’s all good because we all mean well and just that alone makes all the little brown babies gain weight and the villagers all smile and say ‘thank you’ and they don’t seem to mind that our overhead calculation is wack. Unpleasant as it sometimes is, we have to stay connected with the facts of a ramshackle and frequently dysfunctional aid system.

On the other hand, if we lose our vision for what is possible, based on an honest understanding of past success – and there are successes: despite its dysfunction and at times questionable motives, the aid system as we know it has accomplished a great deal of very real good – we also become ineffective. If we lose sight of what is possible, we can become deeply and irretrievably cynical. We’ll be in a space where not only is it all bad, but where there’s no point in even trying to make it better. The aid workers I know personally who spend too long in this space become depressed, maybe leave the industry. Some commit suicide. Some abuse substances. Some live with mental health issues. It’s not a good place to be.

* * *

I swear, some days all I do is argue with people dumber than me. Some days all I do is explain, yet again, the most basic of basic principles of good aid to people who, for reasons I am not able to fathom, seem patently incapable of getting it. Some days the weight of a dysfunctional system feels very heavy. Some days the dark spectre of “what is” threatens to consume what is “possible.”

The hardest part of this job is not seeing awful things in the field. It’s not repeatedly witnessing the suffering of others and being able to offer little as a remedy, dealing with corrupt district officials, getting sick, or spending too long away from one’s family too often (hard as those things truly can be). The hardest part of this job is simply dealing with the crushing weight of a system that fundamentally lacks real incentives for getting right what it claims as its core purpose. Similarly, the most dangerous part of this job is not armed militants or bad drivers or  blood parasites. No, the most dangerous part of this job is the humanitarian world itself: it will eat your soul if you let it.

Some days it is about just getting through the day. Some days it comes down to a conscious decision to invoke – almost as an act of faith – the “what is possible”, in order to cope with the “what is.” Some days it’s about identifying spheres of influence, focusing my efforts in those places where I know I can make a difference, and letting the others go. Some days I have to consciously reassess where I fit into the big picture and adjust accordingly my expectations of what I can feasibly contribute. Some days it’s about finding that Zen place. Some days it takes a conscious act of will to stay.

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