Tag Archives: Celebrating The Life

One of those moments

1 Nov

It’s been one of those moments.

It’s been one of those moments of epiphany when the heavenly bodies align, everything is ensconced in a warm glow, and you feel… good.

Or maybe it’s been what addicts sometimes refer to as that fleeting “moment of clarity” (aid work is a drug, remember?) when things snap briefly into focus and you analyze with incisive lucidity where you are. One of those moments when your mind quickly cuts through the pfaffing and the window dressing and the packaging, and you see things as they really are, for better or for worse, laid bare.

Recently I spent several days in an excruciatingly poor place, beset with repeated natural disasters, doing one of those ‘life-saving monitoring visits.’ I won’t bore you with over-written anecdotes of bad roads or food that turns your insides into gurgling water, nor will I go on about the details of local culturally required (“exotic”) protocol that preceded each and every encounter of substance. There were some positively classic “stuff expat aid workers like” moments on the trip, but I will save those for the pub or the next tweetup.

I will simply say that the project I went to monitor is making a difference. A measurable, quantifiable difference.

For all of my jaded, verbosity about Brown Babies over at Hand Relief International, I can say with absolute confidence that the project I went to monitor is saving the lives of Brown Babies. I don’t mean to say that everything is awesome there, or that the next step will be cable television and BMWs for every family. But it is not an exaggeration to say in this instance that many infants and small children are alive in the targeted area today as a direct result of my local colleagues and their local partners pitching up and doing their jobs every day.

The numbers say that this project made a difference. And the people who’ve benefitted from this project also say that it made a difference.

It’s one of those moments that become far too few and far too far between as you work your way up the ranks in an international household charity. It’s one of those moments of intense gratification and even pride in the even small part that I can claim credit for contributing. It’s one of those moments when it comes clearly to you that international aid can and does work. This is what gets me out the door, bound for the office in the morning.

It’s one of those moments when you see that Alanna was dead on when she wrote (several times, actually) about how projects work, while grand theories and ivory tower pontification and abstracted debates.. er, not so much.

It’s one of those moments when you reconnect with the fact that the way to make a difference is to implement straightforward, by-the-book, unsexy relief and development. Local staff took the time needed to do this properly from the beginning; they followed good process; they listened to partners and beneficiaries; they didn’t bite off more than they could chew, programmatically speaking. They didn’t try waste the time of the poor with some goofy, irrelevant technology developed in a lab or garage by someone who’d never been to this place. No, this project made the difference that it did because it was planned and implemented the old-fashioned way. Again, I’m not saying it was perfect. But this project was first and foremost about the poor and their needs, right from day one.

It’s been one of those moments when I see with great precision what aid is, when I get how it works, and that it does work. Or at least can.

The industry and organizational dumbassery still exist. I’ll get back to ranting about #SWEDOW or bad marketing or volunteers soon enough. Don’t worry. But for now I’m basking in a moment of knowing, once again, what I’m doing here and why.

Some days…

12 Oct

The world of humanitarian aid will eat your soul if you let it.

Stick with this job, in this industry long enough, and you will see not just the good, the bad, and the ugly, but also the very bad, the really awful, and the grotesque. It is possible to spend your days consumed by the abundant and very real wrong here. It is possible to become deeply cynical about the realities of what could be done but isn’t; by the realities of what actually happens in the field versus what is said in fundraising and PR materials; by the discrepancies between what pictures seem to portray and what you see and hear as you walk through the refugee camp. Not to mention that fact that it is difficult, largely thankless, and very often dangerous work.

I’ve written about all of these repeatedly on this blog:

We’ve all compromised our principles.

The world of aid operations and the world of aid marketing are different worlds.

We don’t tell the truth about what we do.

We basically lack the incentives to get aid right.

We’re inherently donor-driven.

These are all present realities in the aid world. And for me, the essence of staying sane in the aid world comes down to how successfully one maintains the balance of perspective between what is and what is possible.

If we fail to gain or allow ourselves to lose our grip on the reality of what is – the incredibly, depressingly ugly brokenness, messed-up UN and INGO idiocy of the aid system – we will become complacent and ultimately ineffective as change agents inside a system that very clearly has to change. We’ll be in a space of heady naïveté where it’s all good because we all mean well and just that alone makes all the little brown babies gain weight and the villagers all smile and say ‘thank you’ and they don’t seem to mind that our overhead calculation is wack. Unpleasant as it sometimes is, we have to stay connected with the facts of a ramshackle and frequently dysfunctional aid system.

On the other hand, if we lose our vision for what is possible, based on an honest understanding of past success – and there are successes: despite its dysfunction and at times questionable motives, the aid system as we know it has accomplished a great deal of very real good – we also become ineffective. If we lose sight of what is possible, we can become deeply and irretrievably cynical. We’ll be in a space where not only is it all bad, but where there’s no point in even trying to make it better. The aid workers I know personally who spend too long in this space become depressed, maybe leave the industry. Some commit suicide. Some abuse substances. Some live with mental health issues. It’s not a good place to be.

* * *

I swear, some days all I do is argue with people dumber than me. Some days all I do is explain, yet again, the most basic of basic principles of good aid to people who, for reasons I am not able to fathom, seem patently incapable of getting it. Some days the weight of a dysfunctional system feels very heavy. Some days the dark spectre of “what is” threatens to consume what is “possible.”

The hardest part of this job is not seeing awful things in the field. It’s not repeatedly witnessing the suffering of others and being able to offer little as a remedy, dealing with corrupt district officials, getting sick, or spending too long away from one’s family too often (hard as those things truly can be). The hardest part of this job is simply dealing with the crushing weight of a system that fundamentally lacks real incentives for getting right what it claims as its core purpose. Similarly, the most dangerous part of this job is not armed militants or bad drivers or  blood parasites. No, the most dangerous part of this job is the humanitarian world itself: it will eat your soul if you let it.

Some days it is about just getting through the day. Some days it comes down to a conscious decision to invoke – almost as an act of faith – the “what is possible”, in order to cope with the “what is.” Some days it’s about identifying spheres of influence, focusing my efforts in those places where I know I can make a difference, and letting the others go. Some days I have to consciously reassess where I fit into the big picture and adjust accordingly my expectations of what I can feasibly contribute. Some days it’s about finding that Zen place. Some days it takes a conscious act of will to stay.

Dear Students – 3: Buyer Beware

3 Oct

Dear Students,

I know you’re reading. I know that some of you have instructors who make you read aid blogs as part of your class work. And so I’m doing a short series of posts just for you. I’m going to take this opportunity to share with you some of the things that no one ever told me in grad school. This is Part 3.

(Part 1 Part 2)

* * *

About 15 years ago I worked quite closely with a guy whose career was flagging. Everyone knew it. He’d started out strong, back in the day, when two of the key qualifications were English as a first language and the stamina to not miss work even while in the throes of amoebic dysentery (or any one of a myriad other equally indelicate illnesses). But the world had changed and he had not kept pace. Maybe he shared an unpopular opinion too stridently and/or too publicly, fought the wrong fights, or bet on the wrong political alliances. Maybe he thought the distinguished service of his early years would be remembered a decade later.

He went from being a short-listed internal candidate for a senior administrative position, at one point, to a succession of lateral moves and incremental demotions. He was shuffled around into increasingly irrelevant roles where, we were all officially informed, someone with his “depth of experience” would be better able to “add operational value.” Everyone knew what was going on. It was painful to watch. It became awkward to work with him.

Although he and I have not had the same logo on our namecards for nearly 10 years, I do keep tabs on him. I know that he retired not long ago, a white-haired old man with grown children. He retired from an essentially junior position, still wondering what it was exactly that he may have done wrong.

He was an adult. Surely he could have seen what was happening and taken charge of his own destiny. He could have sent his CV around and at least been seriously considered for more senior, certainly more interesting positions in another aid organization. However he did not. And in the end it was his choice.

* * *

Not long ago I got word that yet another colleague has finalized divorce proceedings. This person is a veteran of several “big” disaster responses: Kosovo, Darfur, Tsunamiland… He was married for most of those. Now he’s not.

In theory, at least, no one had to tell him what he was potentially in for. There was ample precedent in his own immediate circle – he wouldn’t have had to have looked very far to see what could happen. No one should have had to tell him that while theoretically marriage could possibly survive the kind of deployment schedule he was on, we all already know on the basis of having seen the same scenario play out time and time again that this was not the most likely outcome.

Who knows exactly what it was that made it all unravel? Time apart for any reason and under the most benign circumstances takes its’ toll on a relationship. Whether for the one staying at home or the one going “to the field”, the first year of rapid onset disaster deployment or field work where the needs of “the poor” come first is romantic. The second is a labor of love. After that it becomes an unwelcome chore that builds resentments on both sides of the relationship.

My friend started his career in aid work knowing full well that he was signing up for weeks, sometimes months away from home, stuck in the pressure-cooker of disaster response operations where it can very often feel in the moment as if the rules have changed or don’t apply (see also this). Large disaster zones are notorious as places where things run badly amuck in the personal lives of the aid workers who inhabit them.

But even beyond what may or may not have transpired during lonely evenings back home or in at the ill-reputed team house parties, I think the larger issue is that my friend was allowed to set himself up for personal failure.

Surely he knew what was happening. He could have taken a leave of absence or even just resigned to go home and sort things out. It would probably not have affected his hire-worthiness down the road, and at a personal level no one in the agency or the responses he was on would have thought any less of him for it.  In fact, some would have applauded him. But he didn’t take time off or quit.

He was a big boy who made his own choices. I’m not saying they were all the wrong choices. But every choice has consequences, and he’s now dealing with the results of his.

* * *

Many people idealize aid work. Not the tasks so much (although those, too), but the industry “community”, the supposed sense that we’re all in this together after the same things, the mistaken notion that we’re all well-looked after because aid workers are all good people with nothing but love for all humanity.

But it is important for you understand that just like almost any other endeavor in life, humanitarian aid will take everything you have and give you nothing back if you let it. Like the rest of the world, the aid world is an unfair one where a single ill-considered email message might be held against you for life, but where your contribution, no matter how significant, is simply seen as “doing your job” and might very well be completely forgotten before even the next internal re-structuring. You need to understand that no one will stop you from self-destructing personally or professional, so long as your expense reports are done properly. You need to understand that, just like in the rest of the world, people with less skill and maybe even experience than you will be promoted past you or get perks that you think you deserve more than them for no apparent reason.

Understand that this work will take as much as you have to give it. It will let you chose to work rather than spend time with your family. It will let you chose to deploy rather than to work on your relationships. It will let you spend your hard-earned pittance on therapy or medical bills not covered by insurance. You will not get a gold watch when you retire, and there will be no memorial for you when you die.

This is not cynicism. It is simply the way the world, including the aid world, works.

Nor is this a list of reasons why you should not chose the life of an aid worker. I have, and pretty much all of my friends have, too.

Just, buyer beware.

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